At Loan Matrix Pro, we strive for full customer satisfaction. This policy outlines our procedures for refunds and cancellations regarding our financial services.
Any processing or application fees paid to Loan Matrix Pro for loan evaluation are generally non-refundable once the background check or credit analysis has commenced.
If you have booked a financial consultation with Loan Matrix Pro and wish to cancel, you must provide at least 24 hours' notice for a full refund of any prepaid fees.
Loan Matrix Pro reserves the right to cancel any application if the information provided is found to be fraudulent or incomplete. In such cases, no refunds will be issued.
Approved refunds by Loan Matrix Pro will be processed within 7-10 business days to the original payment method.
If you have any questions or disputes regarding payments made to Loan Matrix Pro, please contact us immediately at contact@LoanMatrixPro.shop.